IT requests for a 300-person company, handled by two people
A lean IT team scaled from 80 to 300 employees without hiring, thanks to policy-based approvals.
The tangle
Onboarding, laptops, licenses and access: every new hire created a dozen tickets, and the two-person IT team was drowning.
What changed
Quarry connected Slack, Okta and Jira. The agent handles onboarding checklists end to end, grants standard access by role and nudges managers for approvals.
The result
Average request time dropped from two days to 40 minutes while the company grew from 80 to 300 people.
To: Quarry Labs ops team · Q3 2026
This quarter I filed 4,120 requests and gave your team 620 hours back. Nobody chased anybody.
Metrivo agentQuarry Labs workspaceVERIFIEDQ3 · 2026
Untangle your ops this week.
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