New

Policy-based approvals are live

Ops, untangled.

AI agents that route every request and chase approvals until they’re done.

Start free

Watch the 2-min demo

Trusted by 340+ ops teams

4.9 on G2

00

Your queue

One calm board for every request.

Requests arrive from everywhere. The agent files, routes and chases them here.

Halcyon Ops

Teams

All requests

47

IT

14

Finance

9

People

8

Legal

6

Facilities

10

Agents active

47 requests handled overnight. 3 need you.

Search requests, people, policies…

⌘K

+ New request

Good morning, Maya

The agents filed, routed and chased 47 requests while you were away.

Board

List

Timeline

Requests today

128

+12%

Median resolve

5h 18m

−82%

Auto-approved

71%

by policy

Waiting on you

3

due today

Triaged by agent

3

Laptop for new hire (Dana)

IT

REQ-2291

Vendor contract renewal · Acme

Legal · Fri

REQ-2292

Billing access for J. Park

Auto-approved

Waiting on approval

2

Invoice #2291 · $4,200

Nudged Sam · 2h

New vendor security review

Policy check

Done this week

14

Onboarding: J. Park

Closed · 5h 18m

SOC 2 evidence pack

Exported

Refund #8812 issued

By policy

All requests

IT

Finance

People

Legal

Facilities

Good morning, Maya

Requests today

128

+12%

Median resolve

5h 18m

−82%

Auto-approved

71%

by policy

Waiting on you

3

due today

Triaged by agent

3

Laptop for new hire (Dana)

IT

REQ-2291

Vendor contract renewal · Acme

Legal · Fri

REQ-2292

Billing access for J. Park

Auto-approved

Waiting on approval

2

Invoice #2291 · $4,200

Nudged Sam · 2h

New vendor security review

Policy check

Done this week

14

Onboarding: J. Park

Closed · 5h 18m

SOC 2 evidence pack

Exported

Refund #8812 issued

By policy

01

Your stack

Works where your requests already live.

Slack, Gmail, Jira and nine more tools, connected in minutes.

02

Why Metrivo

Requests in Slack, approvals in email, status in four spreadsheets. Your team became the integration layer. Metrivo hands that job to agents, and gives you the receipts.

Requests in Slack, approvals in email, status in four spreadsheets. Your team became the integration layer. Metrivo hands that job to agents, and gives you the receipts.

Requests in Slack, approvals in email, status in four spreadsheets. Your team became the integration layer. Metrivo hands that job to agents, and gives you the receipts.

Requests in Slack, approvals in email, status in four spreadsheets. Your team became the integration layer. Metrivo hands that job to agents, and gives you the receipts.

5h 18m

5h 18m

5h 18m

5h 18m

from request to resolved, down from four days

40

40

40

40

sec

of human time on a typical request

71

71

71

71

%

of approvals cleared by policy, no meeting

0

0

0

0

status pings sent by people, the agent chases

03

How it works

Watch one request untangle.

One real Monday request. A person spent 40 seconds on it.

01 / Intake

Messy message in, clean request out.

The agent files it as REQ-2291, due Friday, and asks what’s missing.

Triaged in 4 seconds

02 / Route

Policy decides. People only when needed.

03 / Chase

Polite nudges until it’s done.

Person typing on a laptop at a wooden desk by a window

Hand signing a printed approval form with a fountain pen

Laptop, phone and water bottle on a desk beside a sunny window

REQ-2291 · Hardware

Policy HW-01

Auto-approved

Under $2,000 with a manager’s OK. Sent to the IT queue.

Agent → Dana · Fri 16:20

Metrivo agent

to Dana Kim

Your MacBook Air is set up and on your desk. See you Monday.

#ops-requests · 09:02

Jordan Lee

Manager

can someone get dana a laptop?? she starts monday

01 / Intake

Messy message in, clean request out.

The agent files it as REQ-2291, due Friday, and asks what’s missing.

Triaged in 4 seconds

02 / Route

Policy decides. People only when needed.

03 / Chase

Polite nudges until it’s done.

Person typing on a laptop at a wooden desk by a window

Hand signing a printed approval form with a fountain pen

Laptop, phone and water bottle on a desk beside a sunny window

REQ-2291 · Hardware

Policy HW-01

Auto-approved

Under $2,000 with a manager’s OK. Sent to the IT queue.

Agent → Dana · Fri 16:20

Metrivo agent

to Dana Kim

Your MacBook Air is set up and on your desk. See you Monday.

#ops-requests · 09:02

Jordan Lee

Manager

can someone get dana a laptop?? she starts monday

01 / Intake

Messy message in, clean request out.

The agent files it as REQ-2291, due Friday, and asks what’s missing.

Triaged in 4 seconds

02 / Route

Policy decides. People only when needed.

03 / Chase

Polite nudges until it’s done.

Person typing on a laptop at a wooden desk by a window

Hand signing a printed approval form with a fountain pen

Laptop, phone and water bottle on a desk beside a sunny window

REQ-2291 · Hardware

Policy HW-01

Auto-approved

Under $2,000 with a manager’s OK. Sent to the IT queue.

Agent → Dana · Fri 16:20

Metrivo agent

to Dana Kim

Your MacBook Air is set up and on your desk. See you Monday.

#ops-requests · 09:02

Jordan Lee

Manager

can someone get dana a laptop?? she starts monday

04

Features

Agents for the busywork.

Hand off the busywork. Keep every decision.

Tangle of black cable against a white background

Featured agent

#finance · 10:14

hey can someone approve the $4.2k invoice from Acme? need it by fri

intent

Approval

owner

Finance

amount

$4,200

due

Friday

Smart triage

Reads intent and owner, then files it.

See it work

Tangle of black cable against a white background

#finance · 10:14

hey can someone approve the $4.2k invoice from Acme? need it by fri

intent

Approval

owner

Finance

amount

$4,200

due

Friday

Smart triage

Reads intent and owner, then files it.

See it work

Agent suite

6/6

Six agents. One straight line.

Intake to audit, handled end to end.

Humans approve, agents chase

Agent suite

6/6

Six agents. One straight line.

Intake to audit, handled end to end.

Humans approve, agents chase

Agent suite

6/6

Six agents. One straight line.

Intake to audit, handled end to end.

Humans approve, agents chase

1

rule

hardware.auto_approve

2

if

amount < $2,000

3

and

manager.approved

4

then

approve

5

else

ask @finance

Policy-based approvals

Write the rule once.

1

rule

hardware.auto_approve

2

if

amount < $2,000

3

and

manager.approved

4

then

approve

5

else

ask @finance

Policy-based approvals

Write the rule once.

Hi Sam, invoice #2291 still needs your OK.

Day 1 · 09:00

Friendly reminder, it’s due today.

Day 2 · 09:00

Approved by Sam · 14:02

Automatic follow-ups

Polite nudges until someone acts.

Hi Sam, invoice #2291 still needs your OK.

Day 1 · 09:00

Friendly reminder, it’s due today.

Day 2 · 09:00

Approved by Sam · 14:02

Automatic follow-ups

Polite nudges until someone acts.

Needs your OK

Grant Okta admin to J. Park

Above policy limit · asked by IT

Approve

Deny

Human in the loop

You decide when it asks first.

Needs your OK

Grant Okta admin to J. Park

Above policy limit · asked by IT

Approve

Deny

Human in the loop

You decide when it asks first.

See plans and every feature

05

Customers

Receipts, not testimonials.

Every story comes with the numbers.

Priya Raman, Head of Operations at Halcyon Freight

Halcyon Freight

“

Nobody chases anybody anymore. Our ops team finally works on the backlog instead of the inbox.

Priya Raman

Head of Operations

Read the story

4 days

6h

Before → after

312

h

Hours handed back to the team

Priya Raman, Head of Operations at Halcyon Freight

Halcyon Freight

“

Nobody chases anybody anymore. Our ops team finally works on the backlog instead of the inbox.

Priya Raman

Head of Operations

Read the story

4 days

6h

Before → after

312

h

Hours handed back to the team

Priya Raman, Head of Operations at Halcyon Freight

Halcyon Freight

“

Nobody chases anybody anymore. Our ops team finally works on the backlog instead of the inbox.

Priya Raman

Head of Operations

Read the story

4 days

6h

Before → after

312

h

Hours handed back to the team

Dr. Lena Ortiz, VP Clinical Operations at Brightwell Health

Brightwell Health

“

The agent asks for the missing license before I even know it’s missing.

Dr. Lena Ortiz

VP Clinical Operations

Read the story

21 days

7 days

Before → after

540

h

Hours handed back to the team

Dr. Lena Ortiz, VP Clinical Operations at Brightwell Health

Brightwell Health

“

The agent asks for the missing license before I even know it’s missing.

Dr. Lena Ortiz

VP Clinical Operations

Read the story

21 days

7 days

Before → after

540

h

Hours handed back to the team

Dr. Lena Ortiz, VP Clinical Operations at Brightwell Health

Brightwell Health

“

The agent asks for the missing license before I even know it’s missing.

Dr. Lena Ortiz

VP Clinical Operations

Read the story

21 days

7 days

Before → after

540

h

Hours handed back to the team

Marcus Hale, Head of Security at Ledgerline

Ledgerline

“

Audit prep used to take three weeks of screenshots. Now it’s one export.

Marcus Hale

Head of Security

Read the story

3 weeks

1 click

Before → after

410

h

Hours handed back to the team

Marcus Hale, Head of Security at Ledgerline

Ledgerline

“

Audit prep used to take three weeks of screenshots. Now it’s one export.

Marcus Hale

Head of Security

Read the story

3 weeks

1 click

Before → after

410

h

Hours handed back to the team

Marcus Hale, Head of Security at Ledgerline

Ledgerline

“

Audit prep used to take three weeks of screenshots. Now it’s one export.

Marcus Hale

Head of Security

Read the story

3 weeks

1 click

Before → after

410

h

Hours handed back to the team

All customer stories

06

Integrations

Works with the tools you use.

Slack, email and your systems of record, connected in minutes.

Slack

OAuth

Connected

1:48

Live in two minutes

Connect each tool with OAuth. No engineers, no CSV imports.

Read requests

Post updates

Delete messages

Scoped access you control

Read and write permissions per tool, revocable anytime.

POST /v1/requests

{ "title": "Laptop for Dana",

"owner": "it" }

→ webhook request.approved ✓

Open API and webhooks

For the homegrown tools and everything else.

See all 12 integrations

07

Proof

Thank you for not chasing.

Each quarter, a receipt for every hour you got back.

1,284

1,284

requests handled

3,902

3,902

follow-ups sent by the agent

71%

71%

approved by policy

0

0

chasing by people

To: Halcyon Freight ops team · Q3 2026

This quarter I filed 1,284 requests and gave your team 312 hours back. Nobody chased anybody.

Metrivo agent

Halcyon Freight workspace

VERIFIED

Q3 · 2026

08

Pricing

Start small. Scale when it sticks.

Slack, email, the agent and the audit log on every plan.

Monthly

Yearly

−20%

Starter

$0

/ month

For small teams trying agents on a single workflow.

Start free

Up to 5 teammates

1 active workflow

200 agent runs per month

Slack and email intake

Team

Most popular

$24

per seat / month

For ops teams running requests and approvals at scale.

Start 14-day trial

Unlimited workflows

Policy-based approvals

5,000 agent runs per month

Audit log and exports

Enterprise

Custom

For regulated teams with advanced security needs.

Talk to sales

SSO and SCIM

Custom agent policies

Data residency options

Dedicated success manager

No credit card to start

Cancel anytime

Compare every feature

09

Field notes

From the field notes.

Playbooks and lessons from ops teams that stopped chasing.

Empty conference room with a long white table and rows of black chairs

Field notes

4 min read

The anatomy of a request that never needed a meeting

Read article

Empty conference room with a long white table and rows of black chairs

Field notes

4 min read

The anatomy of a request that never needed a meeting

Read article

Printed survey forms on a desk with a black pen

Playbooks

4 min read

Write approval policies your auditors will love

Read article

Printed survey forms on a desk with a black pen

Playbooks

4 min read

Write approval policies your auditors will love

Read article

Two colleagues reviewing work together on a laptop

Product

3 min read

Why we never let the agent decide alone

Read article

Two colleagues reviewing work together on a laptop

Product

3 min read

Why we never let the agent decide alone

Read article

All field notes

10

FAQ

Questions, answered.

Still have a question?

Talk to an ops engineer, not a sales script. Most replies land within the hour.

Contact us

What can the agents actually do?

They read incoming requests, fill in missing details, route work to the right owner, apply your approval policies, send follow-ups and close tickets. Anything above your thresholds waits for a person.

Do we have to leave Slack or email?

How long does setup take?

Is our data used to train models?

What happens when the agent isn’t sure?

11

Ready when you are

Untangle your ops this week.

Most teams are live in an afternoon. The first 200 runs are on us.

Start free

Talk to sales

Download this template

Metrivo

Create a free website with Framer, the website builder loved by startups, designers and agencies.